Codes and Descriptions

Codes and Descriptions
﻿
Codes for:
﻿Card Types﻿﻿
﻿Error Types﻿﻿
﻿Error Codes and Descriptions﻿﻿
﻿
Card Types
Each Card Type has its own unique ID.
Direct API Implementation Card Types
ID
Card Type
0
Unknown
1
Visa
2
Mastercard
3
Visa Electron
4
Switch
5
Solo
6
Laser
7
China Union Pay
8
Amex
9
JCB
10
Maestro
11
Visa Debit
12
Mastercard Debit
13
Visa Purchasing
14
Discover
15
Carnet
16
Carte Bancaire
17
Diners Club International
18
ELO
19
Farmers cards
20
Soriana
21
Private Label Card
22
Q Card
23
Style
24
True Rewards
25
UATP
26
Bankard
27
Banamex costco
﻿
Mobile SDK Implementation Card Types
ID
Card Type
0
Unknown
1
Visa
2
Mastercard
7
China Union Pay
8
Amex
9
JCB
10
Maestro
13
Diners Club
14
Discover
﻿
Error Types
There are three types of error, each having their own response structure:
﻿Model Errors﻿﻿
﻿Processing Errors﻿﻿
﻿Gateway Errors﻿﻿
The model and processing error response provides you with the error code and information on why the transaction request failed Judopay's validation checks, and what is needed to resolve the error.
﻿
Model Errors
A model error occurs when the transaction request fails Judopay's validation of the fields in the request model. This could be an incorrect field value, or the field has been incorrectly formatted.
For example:
Missing cv2
Incorrect cardNumber / expiryDate
Incorrect number of characters
Example model error response structure:
Example Model Error
{
    "details": [
        {
            "code": 46,
            "fieldName": "ExpiryDate",
            "message": "Sorry, but the expiry date entered is in the past. Please check your details and try again."
        }
    ],
    "message": "Sorry, we're unable to process your request. Please check your details and try again.",
    "code": 1,
    "category": 2
}
{
    "details": [
        {
            "code": 46,
            "fieldName": "ExpiryDate",
            "message": "Sorry, but the expiry date entered is in the past. Please check your details and try again."
        }
    ],
    "message": "Sorry, we're unable to process your request. Please check your details and try again.",
    "code": 1,
    "category": 2
}
﻿
You can also receive more than one model error in a response. 
The example below details a list of errors, each corresponding to a particular field in the request:
List of Model Errors
{
    "details": [
        {
            "code": 30,
            "fieldName": "CardNumber",
            "message": "Sorry, it looks like the card number entered is invalid. Please check your details and try again."
        },
        {
            "code": 31,
            "fieldName": "Cv2",
            "message": "Sorry, you've not supplied the 3-digit card security code. Please check your details and try again."
        }
    ],
    "message": "Sorry, we're unable to process your request. Please check your details and try again.",
    "code": 1,
    "category": 2
}
{
    "details": [
        {
            "code": 30,
            "fieldName": "CardNumber",
            "message": "Sorry, it looks like the card number entered is invalid. Please check your details and try again."
        },
        {
            "code": 31,
            "fieldName": "Cv2",
            "message": "Sorry, you've not supplied the 3-digit card security code. Please check your details and try again."
        }
    ],
    "message": "Sorry, we're unable to process your request. Please check your details and try again.",
    "code": 1,
    "category": 2
}
﻿
﻿
Processing Errors
A processing error occurs when the transaction request fails Judopay's account configuration and permissions validation, there is missing information in the request, or the request is stopped because of the transaction's risk rule score.
Some processing errors are associated with authentication errors.
A processing error may require a change in your account's configuration and permissions, or your business requirements / business logic needs to be reflected in your payment flow.
For example, the following may not have been set up to reflect your business logic on your account:
Token and Secret permissions (API credentials):
Enforce risk rules
Enforce AVS checks
Enforce cv2 checks
judoId configurations:
Currencies
Card schemes
Payment methods
Routing
To update your account configurations and permissions, contact Customer Support.
For more information on permissions, see Important to Consider When Integrating your App﻿.
Example processing error response structure:
Example Processing Error
{
    "message": "Sorry, we're currently unable to route this transaction. Please check your account details and try again. If this issue persists, please contact customer services.",
    "code": 72,
    "category": 3
}
{
    "message": "Sorry, we're currently unable to route this transaction. Please check your account details and try again. If this issue persists, please contact customer services.",
    "code": 72,
    "category": 3
}
﻿
﻿
Gateway Errors
The transaction request has passed all Judopay's validation checks. The next step in the payment flow is for the gateway to perform their checks.
A gateway error occurs when for example, the gateway verifies the request details with the issuing bank, who declines the request as there are not enough funds in the account.
This response contains the receiptId.
The gateway error response structure follows the same structure as a successful transaction response.
Example gateway error response structure:
Example Gateway Error
{
    "receiptId": "934833196070240256",
    "yourPaymentReference": "b5dcd2ca-dda3-43d7-9741-4a522e0dd980",
    "type": "Payment",
    "createdAt": "2023-01-23T15:33:22.2975+00:00",
    "result": "Declined",
    "message": "Card declined",
    "judoId": 100042597,
    "merchantName": "Shodan - Ai Routing",
    "appearsOnStatementAs": "APL*/ShodanAiRouting    ",
    "originalAmount": "2,502.00",
    "netAmount": "2,502.00",
    "amount": "2,502.00",
    "currency": "GBP",
    "acquirerTransactionId": "35522451090210825124",
    "externalBankResponseCode": "",
    "cardDetails": {
        "cardLastfour": "4963",
        "endDate": "1224",
        "cardType": 11,
        "cardScheme": "Visa",
        "cardFunding": "Debit",
        "cardCategory": "Electron",
        "cardQualifier": 0,
        "cardCountry": "VE",
        "bank": "Todoticket 2004, C.A."
    },
    "consumer": {
        "consumerToken": "dOjMkA8L5Uem7aZE",
        "yourConsumerReference": "[email protected]"
    },
    "threeDSecure": {
        "attempted": false
    },
    "risks": {
        "postCodeCheck": "UNKNOWN",
        "cv2Check": "NOT_CHECKED",
        "merchantSuggestion": "Allow"
    }
}
{
    "receiptId": "934833196070240256",
    "yourPaymentReference": "b5dcd2ca-dda3-43d7-9741-4a522e0dd980",
    "type": "Payment",
    "createdAt": "2023-01-23T15:33:22.2975+00:00",
    "result": "Declined",
    "message": "Card declined",
    "judoId": 100042597,
    "merchantName": "Shodan - Ai Routing",
    "appearsOnStatementAs": "APL*/ShodanAiRouting    ",
    "originalAmount": "2,502.00",
    "netAmount": "2,502.00",
    "amount": "2,502.00",
    "currency": "GBP",
    "acquirerTransactionId": "35522451090210825124",
    "externalBankResponseCode": "",
    "cardDetails": {
        "cardLastfour": "4963",
        "endDate": "1224",
        "cardType": 11,
        "cardScheme": "Visa",
        "cardFunding": "Debit",
        "cardCategory": "Electron",
        "cardQualifier": 0,
        "cardCountry": "VE",
        "bank": "Todoticket 2004, C.A."
    },
    "consumer": {
        "consumerToken": "dOjMkA8L5Uem7aZE",
        "yourConsumerReference": "Abner.Fay68@example.com"
    },
    "threeDSecure": {
        "attempted": false
    },
    "risks": {
        "postCodeCheck": "UNKNOWN",
        "cv2Check": "NOT_CHECKED",
        "merchantSuggestion": "Allow"
    }
}
﻿
﻿
Error Codes and Descriptions
﻿
The Judopay Transaction API uses the following error codes:
Code
Description
0
Sorry, an error has occurred. Please try again later.
1
Sorry, we're unable to process your request. Please check your details and try again.
7
Sorry, we were unable to authorize this request. Please check your details and permissions before trying again.
9
Sorry, we were unable to process your payment. Please try again later.
11
Sorry, we were unable to process your payment at this time. Your card has not been charged.
12
Sorry, we were unable to process your payment. Please check your details and try again.
19
Sorry, but the transaction specified was not found.
21
Sorry, an error has occurred. Please try again later.
22
Sorry, an error has occurred. Please try again later.
23
Please ensure your 'From' date is in dd/mm/yyyy format.
24
Please ensure your 'To' date is in dd/mm/yyyy format.
25
We were unable to find the webpayment identified by this reference.
27
This endpoint is not available as the Api-Version requested is too low.
28
This endpoint is not available as it has been deprecated for the Api-Version requested.
39
API-Version not supported.
40
Sorry, but the API version you are targeting is invalid. Please review this and try again.
41
Sorry, but the API-Version is missing from your header. Please check your details and try again.
42
Sorry, it looks like the PreAuth you are referencing has expired.
43
Sorry, it looks like you're trying to make a collection on an invalid transaction type. Collections can only be performed on PreAuths.
45
Sorry, this transaction has been voided. You cannot perform a collection on a voided transaction.
46
Sorry, but the amount you're trying to collect is greater than the pre-auth.
47
Sorry, but it looks like the transaction you are trying to refund is invalid. Refunds can only be performed on Sales and Collections.
48
Sorry, this transaction has been voided. You cannot perform a refund on a voided transaction.
49
Sorry, but the amount you're trying to refund is greater than the original transaction.
50
Sorry, but it looks like the original transaction you're specifying is an invalid type for the request you're trying to perform.
51
Sorry, but it looks like the transaction you are trying to void has already been voided.
52
Sorry, but it looks like the transaction you are trying to void has already been collected.
53
Sorry, but it looks like the void you are trying to process is for a different amount than the original preauth.
54
Sorry, but we are currently unable to accept payments to this account. Please contact customer services.
55
Sorry, we're unable to find the judo ID specified. Please confirm your judo ID and try again.
56
Sorry, but the transaction specified was not found. Please check your details and try again.
57
Sorry, but there was no consumer found for the transaction specified. Please check your details and try again.
58
Sorry, but this transaction does not require 3D-Secure authorization. Please check you're sending authorization to the correct transaction.
59
Sorry, but it looks like this transaction has already been authorised via 3D-Secure.
60
3D-Secure was not successful for this transaction.
61
We've been unable to decrypt the supplied Apple Pay token. Please check your API client configuration in the dashboard.
62
Sorry, we were unable to find the transaction you have referenced in your request.
63
Sorry, but the transaction you are referencing was not successful.
64
Sorry, but it looks like you're using a test card. Only real cards are valid in this environment.
65
Sorry, but the collection request you've specified is not valid. Please check your details and try again.
66
Sorry, but we were unable to find your original transaction to refund. Please check your details and try again.
67
Sorry, but your refund request was not valid. Please check that the original transaction was a Sale or Collection, has not previously been refunded, was not for a lesser amount than your refund request.
68
Sorry, but your void request is not valid. Please check your details and try again.
69
Our server encountered a problem when processing your transaction.
70
Sorry, but it looks like the card token specified is not valid. Please check your details and try again.
71
Sorry, an error has occurred. Please try again later.
72
Sorry, we're currently unable to route this transaction. Please check your account details and try again. If this issue persists, please contact customer services.
73
Sorry, but this card type is not currently supported on this account.
74
The CV2 entered is invalid.
76
Sorry, but it appears the web payment reference you've specified is not valid.
77
Judo id not found, please check the judo id.
78
Sorry, but you are attempting to register a card with an incorrect transaction type. Please check your details and try again.
79
Sorry, but it looks you're trying to register this card with an invalid amount. Please check the amount of your request and try again.
80
Sorry, but the content-type was not specified or is currently unsupported. Currently only application/json is supported.
81
Sorry, we encountered an error while authenticating your request. Please check your authentication details and try again. If this issue continues, please contact customer services.
82
Sorry, the transaction you've specified has not been found. Please check your details and try again.
84
Sorry, it looks like permissions are not enabled to perform this request. Application permissions can be configured in the judo Dashboard.
85
The content-type was not specified or is unsupported for the request made to the Judopay API. Currently supported content-type is limited to application/json.
86
Sorry, this payment has been stopped as it is a duplicate transaction.
140
Something went wrong encrypting card details. We apologise for any inconvenience caused. Please try again later.
150
We've been unable to decrypt the supplied Encrypted payload. Please ensure the message has not been modified.
151
The encrypted blob is for another account.
152
Something went wrong retrieving card details. We apologise for any inconvenience caused. Please try again later.
153
The one time token is not valid. It could have expired. Please try again.
154
Your provided consumer reference is incorrect, please check your details and try again.
155
Sorry, but the Web Payment expiry date must be in the future.
156
Sorry, but the Web Payment expiry date must be within a year.
157
Sorry, the card authentication attempt was unsuccessful.
158
Sorry, but your card authentication has failed.
159
Sorry, but your card authentication attempt was rejected by the issuer.
160
Sorry, but we were unable to authenticate your card. Please check your details and try again.
161
Sorry, but the card expiry date must be in the future.
162
Sorry, but the card expiry date must be in the future.
163
Sorry, but the expiry date must be within 6 months in the past.
164
Unable to process transaction. Device is not recognised by 3DS Server.
165
Unable to process transaction. Card authentication failed with 3DS Server.
166
Unable to process transaction. No record of card number found by 3DS Server.
167
Unable to process transaction. Suspected fraudulent transaction indicated by 3DS Server.
168
Unable to process transaction. ACS authentication request has timed out. Please try again.
169
Unable to process transaction. Too many challenge attempts.
171
Unable to process transaction. Security failure indicated by 3DS Server.
172
Unable to access the Click To Pay decryption service, please try again later.
173
Unable to decrypt the Click To Pay payload.
174
We could not complete the Click To Pay transaction as some information is missing.
175
Card not enrolled for 3D Secure 2.
176
Status update only allowed for open payment sessions. Please refer to Judo  API documentation for more details.
177
Authentication was attempted but failed due to Issuer response.
178
Authentication was attempted but failed as the card holder is not enrolled for 3D Secure 2.
179
Unable to authenticate transaction as card number is not recognised by the Issuer. Please try again with a different card.
180
Unable to authenticate transaction as device is not supported.
181
Unable to authenticate as this is an invalid transaction.
182
Unable to authenticate transaction as card authentication has failed.
183
Authentication rejected by the Issuer due to suspected fraud.
184
Authentication rejected by the Issuer due to invalid transaction.
185
Authentication rejected by the Issuer as card authentication has failed.
186
Authentication rejected by the Issuer as card used is flagged as stolen.
187
Authentication rejected by the Issuer as the card holder is not permitted to perform this transaction.
188
Authentication rejected by the Issuer as card number is not recognised. Please try again with a different card.
191
This field is used to return Issuer-specific messages to the cardholder. The exact content of this message differs per Issuer.
192
Unable to process transaction. Please contact your issuing bank.
193
Unable to process transaction as the card holder is not enrolled for 3D Secure 2.
194
Unable to process transaction. Too many authentication attempts.
195
Unable to process transaction as the card has expired. Please try again with a different card.
196
Unable to process transaction as the card number is invalid. Please try again with a different card.
197
Unable to process transaction as this is an invalid transaction.
198
Unable to process transaction. Please contact your issuing bank.
199
Unable to process transaction. Please contact your issuing bank.
210
Unable to process transaction. Please contact your issuing bank.
211
Unable to process transaction as card used is flagged as stolen.
212
Unable to process transaction as device is not supported.
213
Authentication rejected by the Issuer as the card holder is not enrolled for 3D Secure 2.
214
Authentication rejected by the Issuer as the card has expired. Please try again with a different card.
215
Authentication rejected by the Issuer as the card number is invalid. Please try again with a different card.
216
Authentication rejected by the Issuer. Security failure indicated by 3DS Server.
217
Unable to authenticate transaction. Please contact your issuing bank.
218
Unable to authenticate transaction. Please contact your issuing bank.
219
Unable to authenticate transaction. Security failure indicated by 3DS Server.
220
Authentication was attempted but failed due to Issuer response.
400
We've been unable to decrypt the supplied Android Pay wallet. Please confirm the public key in your app and check your API client configuration in the dashboard.
403
Sorry, but we were unable to authenticate your request. Please check your details and try again.
404
Sorry, but the requested resource was not found. Please check your details and try again.
472
Missing account configuration details. Please contact the onboarding team to update your account.
601
Unable to decrypt the Google Pay payload.
602
Unable to access the Google Pay decryption service, please try again later.
603
Non-tokenized Google Pay cards not supported. Please verify the card can be tokenized for contactless Google Pay payments.
20000
 
Sorry, but the ApplicationModel must not be null. Please check your details and try again.
20001
Sorry, but the Application Reference must not be null. Please check your details and try again.
20002
Sorry, but this application has already gone live and cannot be updated via this endpoint.
20003
Sorry, but the product selection is missing. Please check your details and try again.
20004
Sorry, but this application has already gone live and cannot be updated via this endpoint.
20005
Sorry, but you have not set your Api Application Rec ID.
20006
Sorry, but this request is not formatted correctly. Please review your request and try again.
20010
Sorry, but the Application Reference must not be empty. Please supply a reference and try again.
20011
Sorry, but an application with the Application Reference supplied was not found. Please check your details and try again.
20013
Sorry, but you have not specified a sort type. Valid sort types include time-descending and time-ascending.
20014
Sorry, but the page size needs to include at least one record per page.
20015
Sorry, but the page size is currently limited to 500 or less.
20016
Sorry, but the offset supplied needs to be greater than zero.
20017
Sorry, but the Merchant ID supplied was not found. Please check your details and try again.
20018
Sorry, but the Merchant ID supplied was not found. Please check your details and try again.
20021
We're unable to parse this document, please ensure it conforms to our API requirements and then try again.
20022
Sorry, something went wrong, please check your authentication details and judo, then try again.
20023
To create a web payment, you'll need to perform a POST to the URL.
20026
The receipt ID specified is not valid for the request you are attempting.
20028
Permanent Lockout - We detected suspicious activity on this account and have locked it for your protection. Please contact our customer service team on 0203 503 600 to unlock your account.
667003
WebPayment reference is invalid.
667004
JudoId not found, please check the judo id.
667005
This account is currently unable to accept payments. Please contact customer services.
﻿

ID	Card Type
0	Unknown
1	Visa
2	Mastercard
3	Visa Electron
4	Switch
5	Solo
6	Laser
7	China Union Pay
8	Amex
9	JCB
10	Maestro
11	Visa Debit
12	Mastercard Debit
13	Visa Purchasing
14	Discover
15	Carnet
16	Carte Bancaire
17	Diners Club International
18	ELO
19	Farmers cards
20	Soriana
21	Private Label Card
22	Q Card
23	Style
24	True Rewards
25	UATP
26	Bankard
27	Banamex costco

ID	Card Type
0	Unknown
1	Visa
2	Mastercard
7	China Union Pay
8	Amex
9	JCB
10	Maestro
13	Diners Club
14	Discover

Code	Description
0	Sorry, an error has occurred. Please try again later.
1	Sorry, we're unable to process your request. Please check your details and try again.
7	Sorry, we were unable to authorize this request. Please check your details and permissions before trying again.
9	Sorry, we were unable to process your payment. Please try again later.
11	Sorry, we were unable to process your payment at this time. Your card has not been charged.
12	Sorry, we were unable to process your payment. Please check your details and try again.
19	Sorry, but the transaction specified was not found.
21	Sorry, an error has occurred. Please try again later.
22	Sorry, an error has occurred. Please try again later.
23	Please ensure your 'From' date is in dd/mm/yyyy format.
24	Please ensure your 'To' date is in dd/mm/yyyy format.
25	We were unable to find the webpayment identified by this reference.
27	This endpoint is not available as the Api-Version requested is too low.
28	This endpoint is not available as it has been deprecated for the Api-Version requested.
39	API-Version not supported.
40	Sorry, but the API version you are targeting is invalid. Please review this and try again.
41	Sorry, but the API-Version is missing from your header. Please check your details and try again.
42	Sorry, it looks like the PreAuth you are referencing has expired.
43	Sorry, it looks like you're trying to make a collection on an invalid transaction type. Collections can only be performed on PreAuths.
45	Sorry, this transaction has been voided. You cannot perform a collection on a voided transaction.
46	Sorry, but the amount you're trying to collect is greater than the pre-auth.
47	Sorry, but it looks like the transaction you are trying to refund is invalid. Refunds can only be performed on Sales and Collections.
48	Sorry, this transaction has been voided. You cannot perform a refund on a voided transaction.
49	Sorry, but the amount you're trying to refund is greater than the original transaction.
50	Sorry, but it looks like the original transaction you're specifying is an invalid type for the request you're trying to perform.
51	Sorry, but it looks like the transaction you are trying to void has already been voided.
52	Sorry, but it looks like the transaction you are trying to void has already been collected.
53	Sorry, but it looks like the void you are trying to process is for a different amount than the original preauth.
54	Sorry, but we are currently unable to accept payments to this account. Please contact customer services.
55	Sorry, we're unable to find the judo ID specified. Please confirm your judo ID and try again.
56	Sorry, but the transaction specified was not found. Please check your details and try again.
57	Sorry, but there was no consumer found for the transaction specified. Please check your details and try again.
58	Sorry, but this transaction does not require 3D-Secure authorization. Please check you're sending authorization to the correct transaction.
59	Sorry, but it looks like this transaction has already been authorised via 3D-Secure.
60	3D-Secure was not successful for this transaction.
61	We've been unable to decrypt the supplied Apple Pay token. Please check your API client configuration in the dashboard.
62	Sorry, we were unable to find the transaction you have referenced in your request.
63	Sorry, but the transaction you are referencing was not successful.
64	Sorry, but it looks like you're using a test card. Only real cards are valid in this environment.
65	Sorry, but the collection request you've specified is not valid. Please check your details and try again.
66	Sorry, but we were unable to find your original transaction to refund. Please check your details and try again.
67	Sorry, but your refund request was not valid. Please check that the original transaction was a Sale or Collection, has not previously been refunded, was not for a lesser amount than your refund request.
68	Sorry, but your void request is not valid. Please check your details and try again.
69	Our server encountered a problem when processing your transaction.
70	Sorry, but it looks like the card token specified is not valid. Please check your details and try again.
71	Sorry, an error has occurred. Please try again later.
72	Sorry, we're currently unable to route this transaction. Please check your account details and try again. If this issue persists, please contact customer services.
73	Sorry, but this card type is not currently supported on this account.
74	The CV2 entered is invalid.
76	Sorry, but it appears the web payment reference you've specified is not valid.
77	Judo id not found, please check the judo id.
78	Sorry, but you are attempting to register a card with an incorrect transaction type. Please check your details and try again.
79	Sorry, but it looks you're trying to register this card with an invalid amount. Please check the amount of your request and try again.
80	Sorry, but the content-type was not specified or is currently unsupported. Currently only application/json is supported.
81	Sorry, we encountered an error while authenticating your request. Please check your authentication details and try again. If this issue continues, please contact customer services.
82	Sorry, the transaction you've specified has not been found. Please check your details and try again.
84	Sorry, it looks like permissions are not enabled to perform this request. Application permissions can be configured in the judo Dashboard.
85	The content-type was not specified or is unsupported for the request made to the Judopay API. Currently supported content-type is limited to application/json.
86	Sorry, this payment has been stopped as it is a duplicate transaction.
140	Something went wrong encrypting card details. We apologise for any inconvenience caused. Please try again later.
150	We've been unable to decrypt the supplied Encrypted payload. Please ensure the message has not been modified.
151	The encrypted blob is for another account.
152	Something went wrong retrieving card details. We apologise for any inconvenience caused. Please try again later.
153	The one time token is not valid. It could have expired. Please try again.
154	Your provided consumer reference is incorrect, please check your details and try again.
155	Sorry, but the Web Payment expiry date must be in the future.
156	Sorry, but the Web Payment expiry date must be within a year.
157	Sorry, the card authentication attempt was unsuccessful.
158	Sorry, but your card authentication has failed.
159	Sorry, but your card authentication attempt was rejected by the issuer.
160	Sorry, but we were unable to authenticate your card. Please check your details and try again.
161	Sorry, but the card expiry date must be in the future.
162	Sorry, but the card expiry date must be in the future.
163	Sorry, but the expiry date must be within 6 months in the past.
164	Unable to process transaction. Device is not recognised by 3DS Server.
165	Unable to process transaction. Card authentication failed with 3DS Server.
166	Unable to process transaction. No record of card number found by 3DS Server.
167	Unable to process transaction. Suspected fraudulent transaction indicated by 3DS Server.
168	Unable to process transaction. ACS authentication request has timed out. Please try again.
169	Unable to process transaction. Too many challenge attempts.
171	Unable to process transaction. Security failure indicated by 3DS Server.
172	Unable to access the Click To Pay decryption service, please try again later.
173	Unable to decrypt the Click To Pay payload.
174	We could not complete the Click To Pay transaction as some information is missing.
175	Card not enrolled for 3D Secure 2.
176	Status update only allowed for open payment sessions. Please refer to Judo API documentation for more details.
177	Authentication was attempted but failed due to Issuer response.
178	Authentication was attempted but failed as the card holder is not enrolled for 3D Secure 2.
179	Unable to authenticate transaction as card number is not recognised by the Issuer. Please try again with a different card.
180	Unable to authenticate transaction as device is not supported.
181	Unable to authenticate as this is an invalid transaction.
182	Unable to authenticate transaction as card authentication has failed.
183	Authentication rejected by the Issuer due to suspected fraud.
184	Authentication rejected by the Issuer due to invalid transaction.
185	Authentication rejected by the Issuer as card authentication has failed.
186	Authentication rejected by the Issuer as card used is flagged as stolen.
187	Authentication rejected by the Issuer as the card holder is not permitted to perform this transaction.
188	Authentication rejected by the Issuer as card number is not recognised. Please try again with a different card.
191	This field is used to return Issuer-specific messages to the cardholder. The exact content of this message differs per Issuer.
192	Unable to process transaction. Please contact your issuing bank.
193	Unable to process transaction as the card holder is not enrolled for 3D Secure 2.
194	Unable to process transaction. Too many authentication attempts.
195	Unable to process transaction as the card has expired. Please try again with a different card.
196	Unable to process transaction as the card number is invalid. Please try again with a different card.
197	Unable to process transaction as this is an invalid transaction.
198	Unable to process transaction. Please contact your issuing bank.
199	Unable to process transaction. Please contact your issuing bank.
210	Unable to process transaction. Please contact your issuing bank.
211	Unable to process transaction as card used is flagged as stolen.
212	Unable to process transaction as device is not supported.
213	Authentication rejected by the Issuer as the card holder is not enrolled for 3D Secure 2.
214	Authentication rejected by the Issuer as the card has expired. Please try again with a different card.
215	Authentication rejected by the Issuer as the card number is invalid. Please try again with a different card.
216	Authentication rejected by the Issuer. Security failure indicated by 3DS Server.
217	Unable to authenticate transaction. Please contact your issuing bank.
218	Unable to authenticate transaction. Please contact your issuing bank.
219	Unable to authenticate transaction. Security failure indicated by 3DS Server.
220	Authentication was attempted but failed due to Issuer response.
400	We've been unable to decrypt the supplied Android Pay wallet. Please confirm the public key in your app and check your API client configuration in the dashboard.
403	Sorry, but we were unable to authenticate your request. Please check your details and try again.
404	Sorry, but the requested resource was not found. Please check your details and try again.
472	Missing account configuration details. Please contact the onboarding team to update your account.
601	Unable to decrypt the Google Pay payload.
602	Unable to access the Google Pay decryption service, please try again later.
603	Non-tokenized Google Pay cards not supported. Please verify the card can be tokenized for contactless Google Pay payments.
20000	Sorry, but the ApplicationModel must not be null. Please check your details and try again.
20001	Sorry, but the Application Reference must not be null. Please check your details and try again.
20002	Sorry, but this application has already gone live and cannot be updated via this endpoint.
20003	Sorry, but the product selection is missing. Please check your details and try again.
20004	Sorry, but this application has already gone live and cannot be updated via this endpoint.
20005	Sorry, but you have not set your Api Application Rec ID.
20006	Sorry, but this request is not formatted correctly. Please review your request and try again.
20010	Sorry, but the Application Reference must not be empty. Please supply a reference and try again.
20011	Sorry, but an application with the Application Reference supplied was not found. Please check your details and try again.
20013	Sorry, but you have not specified a sort type. Valid sort types include time-descending and time-ascending.
20014	Sorry, but the page size needs to include at least one record per page.
20015	Sorry, but the page size is currently limited to 500 or less.
20016	Sorry, but the offset supplied needs to be greater than zero.
20017	Sorry, but the Merchant ID supplied was not found. Please check your details and try again.
20018	Sorry, but the Merchant ID supplied was not found. Please check your details and try again.
20021	We're unable to parse this document, please ensure it conforms to our API requirements and then try again.
20022	Sorry, something went wrong, please check your authentication details and judo, then try again.
20023	To create a web payment, you'll need to perform a POST to the URL.
20026	The receipt ID specified is not valid for the request you are attempting.
20028	Permanent Lockout - We detected suspicious activity on this account and have locked it for your protection. Please contact our customer service team on 0203 503 600 to unlock your account.
667003	WebPayment reference is invalid.
667004	JudoId not found, please check the judo id.
667005	This account is currently unable to accept payments. Please contact customer services.

Updated 06 Aug 2024

Comms Log

Country Codes